Making a Booking

1. Download a Travel Request form (see Fax & Email versions available in Documents & Forms section)
2. Complete relevant details on the form
3. Arrange for travel request to be approved by the appropriate Budget holder / Manager
4. Ensure the appropriate Budget holder / Manager's signature is on the form (note: Faxed submission requires actual signature on the form, Emailed submission requires electronic signature)
5. Submit form to BTU (see Contact Us for Fax & email address)
6. BTU will issue the travel request to Amex who will source the lowest logical fare
7. Once the lowest logical fare has been found it will be advised to the BTU and your tickets will be issued to you. If the lowest logical fare cannot be found or your requirements cannot be met in full, we will revert to you with alternative arrangements before proceeding with any ticket issue.
8. Tickets will be issued to you either electronically or in paper form. For ease of transaction, we recommend you receive your ticket electronically.

All Business Travel Unit forms can be downloaded from the Documents & Forms section